Terms and Conditions

Terms & Condition of Service

This Terms and Conditions Agreement (the “Agreement”) constitutes a legally binding contract between RecoverNFT, operating under the domain recovernft.xyz (“Company”, “we”, “us”, “our”), and the individual or entity accessing or using our Services (“User”, “you”, “your”). Accessing, registering, or submitting a case through the RecoverNFT platform implies irrevocable acceptance of the terms set forth herein. If you do not agree with any provision in this Agreement, you must immediately cease use of the Site and all affiliated services.

1. Service Description and Scope

RecoverNFT provides Web3-centric investigative and advisory services aimed at assisting Users in evaluating, assessing, and potentially recovering blockchain-based digital assets, such as non-fungible tokens (“NFTs”), from loss events including but not limited to unauthorized transfers, exploitations, technical malfunctions, or third-party platform failures. The Services provided are not equivalent to licensed legal or financial advisory services and must not be interpreted as such.

RecoverNFT does not guarantee or imply the actual return, restoration, or accessibility of any digital asset. Services rendered are of a best-effort, good-faith, investigative and procedural nature and should be treated accordingly.

2. Eligibility and Jurisdictional Compliance

By utilizing this Site or submitting a recovery request, you affirm that:

  • You are of the age of majority in your jurisdiction of residence.
  • You are not prohibited from receiving services under any applicable laws, sanctions, or regulatory directives.
  • You possess the legal authority to disclose wallet data and represent the rightful owner of the lost NFTs or digital assets.

Access to the Site may be geographically restricted. We do not guarantee availability in all countries or jurisdictions and reserve the unilateral right to geo-block, throttle, or de-prioritize services based on internal compliance policies.

3. User Obligations and Representations

You agree to:

  • Provide accurate, current, and complete information during the case submission process.
  • Disclose wallet addresses that you lawfully own or have authorized control over.
  • Abstain from submitting fraudulent, malicious, or fabricated claims or wallet credentials.
  • Refrain from using any aspect of our platform to manipulate, reverse-engineer, or data mine backend systems.

You further represent that any third-party wallet addresses, screenshots, or evidence you provide do not infringe upon any third party’s rights and are not in violation of intellectual property, privacy, or contractual obligations.

4. Fees, Charges, and Payment Policies

A non-refundable case initiation fee of 10 USDT (or equivalent in stablecoins) is required for every submitted case. This fee is strictly non-negotiable and is intended to partially offset our operational overhead including case review, smart contract forensics, and analyst time allocation.

In the event of a successful recovery, the User agrees to remit a 1% recovery fee calculated on the total USD-equivalent value of the restored asset(s) at the time of return, as determined by a real-time index average of leading market aggregators.

No refunds or credits shall be issued under any circumstances, regardless of the outcome of the recovery process. By submitting payment, you acknowledge and accept this irrevocability clause in full.

5. No Guarantee of Recovery

RecoverNFT provides no express or implied guarantee that any recovery, full or partial, will result from using its services. The decentralized and pseudonymous nature of blockchain infrastructure renders certain events, transactions, and outcomes irreversible and unrecoverable under current technological and legal constraints.

Users must acknowledge that all services rendered are probabilistic, speculative, and inherently dependent on third-party variables, including but not limited to:

  • Block finality
  • Smart contract mutability
  • Custodial insolvency
  • Network state conditions
  • Chain reorganizations
  • Miner behavior
  • Protocol-wide exploits

No result shall be construed as a precedent for future cases.

6. Disclaimers and Limitation of Liability

To the maximum extent permitted under applicable law, RecoverNFT, its affiliates, employees, officers, advisors, contractors, and partners shall bear no liability for any of the following:

  • Loss of digital assets, whether due to smart contract bugs, unauthorized access, third-party scams, protocol failures, or irreversible transactions
  • Misinterpretation of blockchain data, inaccurate indexing, or incomplete historical records
  • Loss of goodwill, emotional distress, reputational harm, or investment loss
  • Delay or failure to deliver services due to force majeure, market volatility, or blockchain congestion

All services are provided “as-is” and “as-available”, with no warranties, express or implied. No communication or correspondence shall create or be interpreted as a warranty.

Users accept full responsibility for the risks inherent in cryptocurrency and NFT ecosystems.

7. Data Handling, Privacy, and Forensic Disclosure

By using our services, you consent to the collection, processing, and pseudonymized transmission of data as detailed in our Privacy Policy. User data, including wallet addresses and transaction histories, may be shared with external blockchain analytics firms, legal experts, and other third parties, subject to data protection agreements and internal access protocols.

While RecoverNFT employs best-in-class encryption and compartmentalized access models, no system is entirely immune to compromise. Users are encouraged to avoid transmitting highly sensitive personal data or private keys through our platform. Any such submission is strictly at your own risk.

8. Termination, Suspension, and Refusal of Service

We reserve the right to:

  • Suspend or terminate user access at any time for any reason
  • Refuse to open or process a case based on internal fraud signals, jurisdictional restrictions, or case prioritization logic
  • Revoke access due to abusive behavior, duplicate submissions, or violations of these terms

All determinations are final and non-negotiable.

9. Intellectual Property and Use Restrictions

All content, branding, source code, design elements, logos (including rnft_logo), textual content, and analytical tools are the exclusive property of RecoverNFT and protected under applicable IP laws.

You may not reproduce, modify, distribute, transmit, publicly display, or reverse-engineer any component of the platform without explicit written authorization.

You further agree not to use any automated system (bots, crawlers, scripts) to interact with our platform in a manner that violates these Terms.

10. Indemnification

You agree to indemnify, defend, and hold harmless RecoverNFT and its agents from and against any and all claims, losses, damages, liabilities, expenses, legal fees, and costs arising from:

  • Your use of the Site or Services
  • Your violation of these Terms
  • Your breach of any representations or warranties herein
  • Any data you submit that causes harm to third parties or our platform

11. Dispute Resolution and Jurisdiction

All disputes arising out of or relating to these Terms shall be resolved through binding arbitration under the rules of the International Chamber of Commerce (ICC) or a comparable arbitral forum, to be held in a mutually agreed upon digital venue.

You expressly waive your right to trial by jury or to participate in any class action proceeding. Arbitration shall be conducted in the English language.

Governing law shall be that of a neutral, Web3-compatible jurisdiction as designated by RecoverNFT at the time of dispute, unless otherwise mandated by statute.

12. Amendments and Severability

We reserve the absolute right to modify, replace, or suspend any clause of this Agreement at our sole discretion and without prior notice. Continued use of the platform constitutes affirmative acceptance of the updated terms.

If any provision herein is deemed unenforceable or invalid, it shall be replaced by a legally permissible equivalent, and the remainder of the Agreement shall remain in full force and effect.